Kaizen

The pursuit of constant continuous improvement through change

We train Leaders, Executives and Decision-makers

Analyze. Plan. Implement. Check result. Correct. Improve. Confirm SUCCESS. Repeat.

Operations and Technology Management

Process Reengineering and Transformation

We train Leaders and Executives

Perfection = Stagnation

and is the ENEMY of improvement

Our philosophy

Sustain and pursuit daily and constant continuous improvements of all business operations

Pi-TURN is your trusted partner and consulting firm, specializing in Operations and Technology Management, Information Management, Innovation, R&D, and Business Process Reengineering and Transformation. We work with challenging, high-complexity organizations, often involving a large number of operations, resources, and employees, and we produce measurable results. We identify gaps and develop strategic plans with actionable, prioritized investments across people, processes, and technology, creating a modern, efficient, and sustainable environment.

By making better use of existing assets, we deliver financial growth, strong return on investment, and overall corporate health.

After decades of lessons learned, we understand that the pursuit of perfection is the principal enemy of improvement. Our goal is to turn our partners’ businesses into efficient organizations with sustainable, long-term financial profits, without sacrificing ethical standards.

As advisors to leaders, we analyze information flow and provide the accurate, necessary information leaders need to do what they do best: make decisions.

No business profit is long-lasting if strategies are not people focused built on robust moral and ethical foundations.

We place the right people, at the right place and empower teams with skills and capabilities to sustain and pursuit daily and constant continuous improvements of operations and business growth. We demand high professional standards from all human resources and we believe that the groundpeople, the workforce, is the pillar-stone and most valuable asset to industrial companies.

We do not compromise or negotiate ethical or moral standards for financial growth.

LAGOM

Just the right amount – for SUCCESS

Lagom (pronounced [ˈlɑ̂ːɡɔm]) is a Swedish and Norwegian word meaning “just the right amount”. The word can be variously translated as “in moderation”, “in balance”, “perfect-simple”, and “suitable” (in matter of amounts). Whereas words like sufficient and average suggest some degree of abstinence, scarcity, or failure, lagom carries the connotation of appropriateness, although not necessarily perfection. The archetypical Swedish proverb “Lagom är bäst”, literally “The right amount is best”.

Picture of Paulo Napoleão Fernandes
Paulo Napoleão Fernandes

CEO Pi-Turn

SERVICES

High performing custom tailored services , delivering optimized and measurable results

Creating win-win situations

Turn challenges into opportunites – Overcome resistance to change – Create resilient and strong structures

Invest in Training, Management & Decision Making capabilities
After extensive analyzing of information and obtaining a deep understanding of company structure and operations we design, implement and make available solutions and strategies so we can:

Provide constant and daily improvments of Operations in order to achieve Company Health and Financial Growth. We design sustainable business plans where future profit is reinvested to improve Operational Performance.

Participate in regular, short and purpose-focused “Status & Result Decision-Making Meetings“.

Consult and help Business Managers & Leaders in the process of Management & Decision Making understanding that the key to Decision-Making is based upon using good information “Accurate and Reliable Business Intel” but; not too little, not too much.

Train Managers about how to improve, or implement if non-existing, IM (Information Management) capabilities. IM is about how to provide the Right Data into the Right Info, to the Right People, at the Right Time in the Right Process so you can take the right decisions!

Show through Real-Life situations that an “Average” Management Team, using good information effetively, will outperform a “Great” Management Team that use poor information (inaccurate, incomplete, non-essential or simply not following good IM practises).

principle of Information Management

The right info, to the right people, at the right time, in the right process so you can take the right decisions

Eliminate. Combine. Re-align. Simplify. Implement. Standardize.

Identify gaps and solve problems. Place people where they fit. Destroy and rebuild.

Improve efficiency of production and support tools. Review and renew standards.

Measuring & Improving Performance, Forecasts & Results
We have Know-How and experience of how to Measure and Improve Performance. We identify and measure performance analyzing for example;

Operating Practices “The Physicals”
For example: Appointment System, Workshop Load, Industrial Hardware Efficiency, Environmental Impacts, HR Capabilities.

Operational metrics “The Operational Numbers”
For example: Revenue per Repair Order, Labour Productivity, Productive / Non-Productive Staff Ratio, Non-Essential Recources, Stock Control, Material Waste, Inefficient Operations.

Financial Metrics “The Financial Numbers”
For example: Revenue, Operating Profits, Operating Cash Flow, Investments.

If the “Physicals” do not change or improve then nor do the “Numbers” (i.e. the Results).

We deliver, based upon all available data and other operational implementations, a Financial Budget & Forecast made available by using Pi-TURN In-Site Consulting Tools.

The final stage of our initial Partnership is delivery and presentation of Relatories and Financial Reports showing PROGRESS, IMPROVEMENTS & RESULTS prospecting a long-lasting and sustainable relation with our Clients & Partners sharing benefits and methods acquired from several years of corporate experience in japanese business and culture.

we Train leaders

Pi-TURN train and coach Leaders, Executives & Decision-Makers who create stimulating and motivating conditions for their employees.

empowering leaders

Pi-TURN has Proven positive results in several corporate environments around the world.

We forecast tangible results and set realistic targets and enjoy a 99,8% ratio of ROI (Return on Investment) of real-life documented results. We have learned that in any company, regardless of size or business, there are two main pillars that require constant improvement.

If we solve 50% of these two issues, we will enjoy a 50% Growth!

Pillar 1 – Visionary and Ambitious Leadership
Pillar 2 – Motivated and Competent Employees

PRESSROOM

Learn more about who are

some of our partners

what people say about us

SOCIAL MEDIA

Paulo Napoleão Fernandes
Managing Partner
p.fernandes@pi-turn.pt
(+351) 919717879

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